That is, it doesn't zoom in on where my cursor is, or what's in the centre of the space that I am zooming in on it throws me suddenly to the far lefthand side, if it doesn't throw me upwards to a completely new location. Note also that, as of yesterday, when I zoom in using the trackpad, even if it doesn't throw me to some different page, it will at least throw me to the far lefthand side of the paragraph I am zooming in on. (So far, I have only been moved up in the doc, not down.) This makes editing and maneuvering extremely difficult.

I don't believe I updated Word (though perhaps it was updated automatically) and I did not update or change anything else prior to the problem's emergence.Īs was said above, the problem is that, upon zooming in using the trackpad, often, I will be thrown upwards to a completely different and distant page in the doc.

I am also having this problem it came out of nowhere yesterday.

George - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading this thread. If you have any updates, please feel free and come back to share with us. Please try to set Mac into Safe Mode and check whether the issue is caused by the startup items. Go to your Font Book application > click File > Validate FontsĤ. Please validate Fonts, if the issue is caused by the fonts you installed. Disable the related Word add-ins, check whether the issue is caused by 3rd party add-ins you installed.Īpple menu > System Preferences > Extensions > All categories to disable the related Word third-party extensions.ģ. After that, reopen Word and check again.Ģ. If your macOS is Big Sur, the cache folder is Microsoft Word. Go to ~/Library/Containers, move the folder. Please try to move the cache folder to Desktop, then reopen Word and check againĬlose Word. Does the issue exist in a specific document or also in a newly created document?Īlso, if the issue exists in all documents, please try the following suggestions and check if they help.ġ. What is the view setting in the View tab?ģ. What if you connect a mouse to click the Zoom in/out button “+” and “-” OR what if you press the shortcut “Command + -” and “Command + =”, does the issue happen again?Ģ. To troubleshoot the issue further, I would like to collect more information.ġ. According to your description, it seems when you use the Zoom in feature on the trackpad, the view will jump to a random page.

Zoom mac issues